TERMS & CONDITIONS

1. General Information

These Terms & Conditions govern all purchases, access, and use of digital products, online courses, memberships, and services provided by:

Her Soulful Business
Owner: Isabella Mayrhofer
Seestraße 10, 5162 Obertrum am See, Austria
Email: [email protected]

By purchasing or accessing any of our services, you agree to these Terms & Conditions.


2. Scope of Services

Her Soulful Business provides

Online courses (e.g., Her Soulful Business Masterclass)

Free classes and digital resources

Coaching content and educational materials

Membership areas and community access

Digital downloads (e.g., workbooks, scripts, meditations)

All content is provided digitally.
No physical products will be delivered.


3. Access to Digital Products

Upon successful purchase:

You receive immediate access via email

Login details are provided through Kajabi

Access is typically lifetime, unless otherwise specified

We reserve the right to update, modify or remove course content at any time to maintain quality

You are responsible for maintaining the confidentiality of your login details.


4. Payment Terms

Prices are listed in USD unless otherwise stated.
Payments may be processed through:

Stripe / Kajabi Payments

PayPal

Other integrated providers

By completing a purchase, you confirm that:

You are authorized to use the payment method

All payment information is correct

The full amount will be charged immediately unless installment plans are explicitly offered


5. No Refund Policy

Due to the immediate access to digital products, all purchases are final and non-refundable.

By buying a digital product, you waive any right to cancellation or withdrawal according to § 18 Abs 1 Z 11 FAGG (Austrian Distance Selling Act), which excludes digital content delivered immediately.

If you have technical issues, we will assist you at any time.


6. Intellectual Property & Copyright

All content available through Her Soulful Business—including but not limited to:

Videos

Texts

Workbooks

Audio files

Community content

Course structures

Branding

Written materials

is protected by copyright.

You agree not to:

Share access with others

Copy, distribute, or reproduce any content

Sell or resell course content

Claim the content as your own

Legal action may be taken in cases of copyright infringement.


7. User Obligations

By using our services, you agree:

Not to misuse the platform

To behave respectfully in all community areas

Not to share harmful, abusive, or illegal content

Not to disrupt our technical systems

Violation may result in removal from the course or community without refund.


8. Disclaimer

All courses and content provided by Her Soulful Business are for educational and informational purposes only.
We do not make any guarantees regarding:

Earnings

Business outcomes

Personal transformation

Psychological results

Any success or progress depends entirely on your personal effort, circumstances, and action.

We do not provide legal, medical, psychological, or financial advice.


9. Limitation of Liability

Her Soulful Business is not liable for:

Technical issues outside our control (Kajabi outages, internet problems)

Loss of data due to user error

Business decisions you make based on the content

Damages caused by misuse or unauthorized access

Our liability is limited to the maximum extent permitted by Austrian law.


10. Community Guidelines

If a course includes a community:

Respectful communication is required

No harassment, hate speech, or judgment

No advertising or self-promotion unless explicitly allowed

Confidentiality is expected: what is shared in the group stays within the group

Violation may lead to removal without refund.


11. Technical Requirements

To access the content, you need:

Internet connection

A modern browser

A functioning email address

Ability to watch video content and download PDFs

We are not responsible if your device does not support the platform.


12. Changes to Terms & Conditions

We may update these Terms at any time to reflect:

Legal changes

Service updates

Improved clarity

Technical adjustments

You will be informed of major changes via email.


13. Governing Law & Jurisdiction

These Terms are governed by Austrian law.

Exclusive jurisdiction:
Court of Salzburg, Austria, unless consumer protection laws specify otherwise.


14. Contact

For questions regarding these Terms & Conditions, contact:

Her Soulful Business
Owner: Isabella Mayrhofer
Seestraße 10
5162 Obertrum am See, Austria
Email: [email protected]