TERMS & CONDITIONS
1. General Information
These Terms & Conditions govern all purchases, access, and use of digital products, online courses, memberships, and services provided by:
Her Soulful Business
Owner: Isabella Mayrhofer
Seestraße 10, 5162 Obertrum am See, Austria
Email: [email protected]
By purchasing or accessing any of our services, you agree to these Terms & Conditions.
2. Scope of Services
Her Soulful Business provides
Online courses
Coaching content and educational materials
Digital downloads
All content is provided digitally.
No physical products will be delivered.
3. Access to Digital Products
Upon successful purchase:
You receive immediate access via email
Access is typically lifetime, unless otherwise specified
We reserve the right to update, modify or remove course content at any time to maintain quality
4. Payment Terms
Prices are listed in USD unless otherwise stated.
Payments may be processed through:
Stripe / Kajabi Payments
PayPal
Other integrated providers
By completing a purchase, you confirm that:
You are authorized to use the payment method
All payment information is correct
The full amount will be charged immediately unless installment plans are explicitly offered
5. No Refund Policy
Due to the immediate access to digital products, all purchases are final and non-refundable.
By buying a digital product, you waive any right to cancellation or withdrawal according to § 18 Abs 1 Z 11 FAGG (Austrian Distance Selling Act), which excludes digital content delivered immediately.
If you have technical issues, we will assist you at any time
6. User Obligations
By using our services, you agree:
Not to misuse the platform
To behave respectfully in all community areas
Not to share harmful, abusive, or illegal content
Not to disrupt our technical systems
Violation may result in removal from the course or community without refund.
7. Disclaimer
All courses and content provided by Her Soulful Business are for educational and informational purposes only.
We do not make any guarantees regarding:
Earnings
Business outcomes
Personal transformation
Psychological results
Any success or progress depends entirely on your personal effort, circumstances, and action.
We do not provide legal, medical, psychological, or financial advice.
8. Limitation of Liability
Her Soulful Business is not liable for:
Technical issues outside our control (Kajabi outages, internet problems)
Loss of data due to user error
Business decisions you make based on the content
Damages caused by misuse or unauthorized access
Our liability is limited to the maximum extent permitted by Austrian law.
9. Community Guidelines
If a course includes a community:
Respectful communication is required
No harassment, hate speech, or judgment
No advertising or self-promotion unless explicitly allowed
Confidentiality is expected: what is shared in the group stays within the group
Violation may lead to removal without refund.
10. Technical Requirements
To access the content, you need:
Internet connection
A modern browser
A functioning email address
Ability to watch video content and download PDFs
We are not responsible if your device does not support the platform.
11. Changes to Terms & Conditions
We may update these Terms at any time to reflect:
Legal changes
Service updates
Improved clarity
Technical adjustments
You will be informed of major changes via email.
12. Governing Law & Jurisdiction
These Terms are governed by Austrian law.
Exclusive jurisdiction:
Court of Salzburg, Austria, unless consumer protection laws specify otherwise.
13. Contact
For questions regarding these Terms & Conditions, contact:
Her Soulful Business
Owner: Isabella Mayrhofer
Seestraße 10
5162 Obertrum am See, Austria
Email: [email protected]
